RETURN/EXCHANGE

RETURN REQUEST (CORRECT OR INCORRECT)
- I RECEIVED THE ITEM(S) THAT I ORDERED
- I RECEIVED AN ITEM I DIDN'T ORDER
ITEMS THAT WERE RECEIVED CORRECTLY CAN BE RETURNED/EXCHANGED AS LONG AS

- THE ITEM HAS NOT BEEN WORN OR WASHED
- THE ITEM DOES NOT HAVE NAME OR DEPARTMENT CUSTOMIZATION
- THE ITEM HAS ITS ORIGINAL TAGS

IF YOU ARE INQUIRING ABOUT REDBACK BOOTS, PLEASE MAKE SURE TO CHECK THE SIZE ON THE BOX BEFORE PROCEEDING. AS NOTED DURING THE ORDERING PROCESS, THE SIZE ON THE PULL TAB OF YOUR BOOT IS AUSTRALIAN SIZING.
WE APOLOGIZE FOR THIS INCONVENIENCE. PLEASE FILL OUT THE BELOW FORM, ONCE WE'VE RECEIVED YOUR INFORMATION, OUR RETURNS DEPARTMENT WILL PROCESS YOUR REQUEST AND EMAIL YOU A PRE-PAID UPS RETURN LABEL WITH ADDITIONAL INSTRUCTIONS.
WOULD YOU LIKE TO RETURN OR EXCHANGE THIS ITEM?*
If you elect to return this item, we will credit your account when the item(s) is received at our facility. If you elect to exchange your item(s), we will process the exchange when the item is received at our facility. Items that involve customization or are non-stock items will result in additional processing time.

I'D LIKE TO RETURN THESE ITEMS

I'D LIKE TO EXCHANGE THESE ITEMS
Enter Item # or Description For Item(s) You Are Returning (Click + for Additional Lines)*
Enter Item # or Description For Item(s) You Are Exchanging (Click + for Additional Lines)*
Items being exchanged must be of equal or lesser value than the item being returned. Exchanges with a lesser value will receive a credit for the difference.
ITEM BEING RETURNED ITEM YOU'D LIKE TO RECEIVE
Customer Name (RETURN)*
Email (return)*
Department Name (RETURN)*
Order # (RETURN)*
Additional Info

ITEM BEING RETURNED	ITEM YOU'D LIKE TO RECEIVE

I RECEIVED THE ITEM(S) THAT I ORDERED

I RECEIVED AN ITEM I DIDN'T ORDER

ITEMS THAT WERE RECEIVED CORRECTLY CAN BE RETURNED/EXCHANGED AS LONG AS

- THE ITEM HAS NOT BEEN WORN OR WASHED - THE ITEM DOES NOT HAVE NAME OR DEPARTMENT CUSTOMIZATION - THE ITEM HAS ITS ORIGINAL TAGS

IF YOU ARE INQUIRING ABOUT REDBACK BOOTS, PLEASE MAKE SURE TO CHECK THE SIZE ON THE BOX BEFORE PROCEEDING. AS NOTED DURING THE ORDERING PROCESS, THE SIZE ON THE PULL TAB OF YOUR BOOT IS AUSTRALIAN SIZING.

WE APOLOGIZE FOR THIS INCONVENIENCE. PLEASE FILL OUT THE BELOW FORM, ONCE WE'VE RECEIVED YOUR INFORMATION, OUR RETURNS DEPARTMENT WILL PROCESS YOUR REQUEST AND EMAIL YOU A PRE-PAID UPS RETURN LABEL WITH ADDITIONAL INSTRUCTIONS.

- THE ITEM HAS NOT BEEN WORN OR WASHED
- THE ITEM DOES NOT HAVE NAME OR DEPARTMENT CUSTOMIZATION
- THE ITEM HAS ITS ORIGINAL TAGS